Zip-Up Hoodie

FREE SHIPPING WORLD-WIDE

Due to very high demand and order volume, orders can take up to 1-2 weeks to be delivered.

Thank you for your trust!

Defective or Damaged Products

If you have received a defective or damaged product, please contact us within 14 days of delivery and include photos of the item. Based on the provided evidence, we will assess whether the product is defective or damaged due to our fault. If the claim is approved, we will send a replacement or issue a full refund.

Items Lost in Transit

By placing an order, you agree to our shipping timeframes. Most orders are delivered within the stated time; however, delays may occur due to external factors such as customs inspections. You can contact us at any time, and we will provide you with updated information about your shipment.

Returns and Exchanges

Refunds or exchanges are available only within 14 days of receiving your order. After this period, we are unfortunately unable to offer a refund or exchange. If you are not satisfied with your product, please contact us within the specified timeframe and we will be happy to assist you.