Privacy Policy

This Privacy Policy describes how Overwear ("the Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, use our services, or make a purchase from overwear.myshopify.com (the "Site").

Contact

If you have any questions, need more information about our privacy practices, or would like to make a complaint, please contact us:

Email: shop@over-wear.com
Store name: Overwear

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, “Personal Information” means any information about an identifiable individual.

Order information

Purpose of collection:

To provide products or services to you
To process your payment information
To arrange shipping
To provide order confirmations and invoices
To communicate with you
To screen orders for fraud or risk
To provide marketing and promotional information (if consent is given)

Source of collection: collected directly from you

Personal Information collected:

Name
Billing address
Shipping address
Email address
Phone number
Payment information

Disclosure for business purposes: shared with Shopify and payment providers

Customer support information

Purpose of collection: to provide customer support
Source of collection: collected from you
Personal Information collected: name, email, and any information you provide

Sharing Personal Information

We share your Personal Information with trusted service providers to help us operate our store and provide services.

For example:

Shopify (ecommerce platform)
Payment providers
Shipping providers
Analytics providers (such as Google Analytics)

We may also share your information to:

Comply with laws and regulations
Respond to legal requests
Protect our rights

Behavioural Advertising

We may use your Personal Information to provide targeted advertising and marketing.

We use Google Analytics to understand how customers use our Site.

You can opt out here:
https://tools.google.com/dlpage/gaoptout

You can also opt out of targeted advertising:
https://optout.aboutads.info/

Shopify

Our store is hosted on Shopify Inc. They provide us with the ecommerce platform that allows us to sell our products.

Your data is stored on secure Shopify servers protected by a firewall.

Using Personal Information

We use your Personal Information to:

Provide products and services
Process payments
Ship orders
Provide customer support
Improve our store
Send updates, offers, and marketing (if consent is given)

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information based on:

Your consent
Performance of a contract
Legal obligations
Legitimate business interests

Retention

We keep your Personal Information as long as necessary to:

Fulfill orders
Comply with legal obligations
Resolve disputes
Enforce agreements

You may request deletion at any time.

Your Rights (GDPR)

If you are located in the EEA, you have the right to:

Access your Personal Information
Correct your Personal Information
Delete your Personal Information
Restrict processing
Object to processing
Request data portability

To exercise your rights, contact: overwear.customers@gmail.com

Cookies

We use cookies to:

Make the website function properly
Improve performance
Analyze traffic
Support marketing

You can disable cookies in your browser settings.

Do Not Track

We do not change our data collection practices in response to Do Not Track signals.

Changes

We may update this Privacy Policy at any time to reflect changes to our practices or legal requirements.

Complaints

If you have a complaint, contact us at:

overwear.customers@gmail.com

You also have the right to contact your local data protection authority.